Knowledgebase

Tinkercad Privacy FAQ

Autodesk takes the privacy and security of the personal information of our users very seriously. We are continuingly reviewing our practices to stay up to date with the latest in technology and regulatory requirements. That includes protecting our youngest Tinkercad users. Here are answers to some commonly asked questions about student privacy and Tinkercad.

How does Tinkercad collect information from children when they sign up for an account?

During the Tinkercad sign-up process, we require the user to provide a country and date of birth. This information is used only to create a user status based on age and local regulations. If the age of the student is less than 13, they are prompted to provide limited information. Specifically, they need to create a username, password, and provide a parent email address. After completion of this process, students under 13 are granted a temporary, restricted account, good for 14 days. For the account to become unrestricted, parent or teacher authorization is required.

For more information on how Autodesk collects and uses children’s personal data, as well as how and when we communicate with parents, please see our Children’s Privacy Statement.


Who has access to a Tinkercad user’s personal information?

After a child account is authorized by a moderator, the account will become associated with the moderator’s account and the moderator will have viewing and editing privileges. Moderators can request access to and delete the child’s personal data by logging into the moderator account.

Child accounts can have multiple moderators with viewing and editing privileges. In other words, a student account can have both a parent and educator moderator. Authorization must occur by one of the following method.

Parent authorization: Once a child signs up, parents will automatically receive an email corresponding with the email address provided during sign up of the child account. They will be provided two methods to verify their parental consent via submission of a signed consent form or through a nominal Paypal payment. For additional details on this verification process, please see our help article.

Teacher authorization: Teachers can select to authorize a student to use Tinkercad by providing them with a teacher invitation code which they input either on the home screen or under their profile. For additional information about how to create or enter the teacher invitation code, please see our help article.

More information on moderator choices and controls can be found in Autodesk’s Children’s Privacy Statement.


Does Autodesk advertise to children or sell children’s data?

No. Autodesk and its third-party providers do not use children’s personal data for advertising purposes, to create a profile about a child and tie it to an application, sell children’s personal information, or use a child’s personal data for any other unauthorized purpose.

Please see Autodesk’s Children’s Privacy Statement for more information.


How can a student’s data be deleted?

A moderator (parent and/or teacher, as applicable) may access, edit, and delete a student’s personal data through Tinkercad’s online moderation tool. A student with an Autodesk account may submit an access, edit, or deletion request through the account portal at accounts.autodesk.com.


Can Tinkercad be used in compliance with the General Data Protection Regulation (GDPR)?

Yes. Autodesk is committed to maintaining privacy and data protection policies in line with GDPR, including in the following areas: transparency, vendor management, individual rights, consents and permissions, security, and privacy by design.

For more information on policies specific to Tinkercad, please review Autodesk’s Children’s Privacy Statement. Each educational institution or school district that uses Tinkercad is responsible for maintaining its own data privacy and security policies in compliance with GDPR and all other applicable laws and regulations.


Can Tinkercad be used in compliance with the Children’s Online Privacy Protection Act of 1998 (COPPA)?

Yes. Autodesk participates the Children’s Advertising Review Unit (CARU) COPPA Safe Harbor Program. According to the CARU website, participants who adhere to CARU’s guidelines are deemed in compliance with COPPA as long as they comply with program requirements. The CARU icon, shown on Tinkercad.com, and also the CARU webpage for Tinkercad, confirms Autodesk’s participation in the CARU Safe Harbor program.

Please see Autodesk’s Children’s Privacy Statement for more information.


Can Tinkercad be used in compliance with the Family Educational Rights and Privacy Act (FERPA)?

Yes. Autodesk commits to protect and secure student data in the manner that FERPA requires and, also, agrees to act as a “school official” to the extent our services are used to store regulated student records in accordance with 34 Code of Federal Regulations (CFR) §99.31(a)(1).

Please see Autodesk’s Children’s Privacy Statement and FERPA terms for more information.


Can Tinkercad be used in compliance with other privacy laws?

Yes. Autodesk operates Tinkercad consistent with the requirements of the Student Online Personal Information Protection Act (SOPIPA), the Protection of Pupil Rights Amendment (PPRA), AB 1584, among other applicable laws.


Where can I read more about the privacy protections that Autodesk has in place for Tinkercad?

Our Children’s Privacy Statement sets the standard for how we treat children’s personal data and is in accordance with the U.S. Children’s Online Privacy Protection Act (COPPA) and the General Data Protection Regulation (GDPR).


My educational institution needs Autodesk to enter into a written student privacy agreement. Does Autodesk do this?

Yes. You can download the Tinkercad Student Data Privacy Agreement here. This agreement reaffirms Autodesk’s serious commitment to protecting student information consistent with the requirements of applicable laws. Please review, sign, and return the agreement to student.dpa@autodesk.com. As a large company with many customers, Autodesk is not able to enter into different versions of this agreement with individual institutions or groups of institutions for administrative and tracking reasons.

If your school district or organization requires additional information, please submit a ticket here.

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