Knowledgebase

Your account appears empty after sign in. (Explained)

Tinkercad has several ways to sign in. When signing in, it is best to consistently use the same method, as to not generate a new account.

A common scenario we have seen is users creating new, empty accounts after signing in with a different sign in option.

For example , if you have been signing in with Autodesk credentials (email or username), then clicked "Sign in with Google" or another social sign in option, then you will create a new, empty account."

To sign in with your Autodesk credentials, click "Sign in with Email" then use your email or username to log in.

The good news: Your data is all still there.

 

The Facebook login is still available, but you just have a few extra clicks.

1. Click Sign in.

2. Choose Sign in with email.

3. Then choose "Sign in with social providers" to see the Facebook sign in option.

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