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Students' Designs Disappearing 2020

I'm using Tinkercad in several of my classes.  In the past couple days, multiple students' designs have disappeared.  The 'file' is still there, but the workplane is empty.  Specifically, this has happened:

  • Across multiple Tinkercad 'Classrooms'
  • To designs that had previously been closed and later reopened
  • Using the same login credentials (and district firewall) that the students used the day before

I've read the threads from 2015-2017 when this seemed to be a chronic problem, but haven't found more recent posts.  Please advise.

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