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Importer not working

Hello,

I'm having a big problem Importing my models in Tinkercad.  I get a lot of .IGS and .STEP files and use Programs like Freecad,Blender,3ds max to convert them to a .stl and then upload them to Tinkercad. These models look great in all of the 3d programs, but once it's in Tinkercad the models look like there cracked up and crumbled. Is there a fix for this?

 

Thanks

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