If I try to do an action too fast or if I do a big action, instead of saving it will say (saving...) and won't save even after an hour. This is a bug and they need to fix it.
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Votes
10 comments
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Guillermo Melantoni Official comment Hi everyone, we started getting a few reports on this behavior about a week ago, and they seem to be growing in the last days. So far we know that the issue happens on the client side, and seems to be restricted to computers on Windows with the latest Chrome update when in combination with some Chrome extensions (namely Google Docs and Google Docs Offline).
The most recent Chrome update happened on June 6 to version 51.0.2704.84 (and we started receiving reports after this). Just for your information, the last deployment on Tinkercad production happened on May 9th, so this is definitely not a regression.
We are trying to isolate the issue so we can report it to Chrome. They may also release an update that fixes it sooner.
How can you keep working on Tinkercad while Chrome solves this?
So far, we know that if Chrome Extensions are disabled, Tinkercad goes back to normal. And, of course, using another browser also fixes it, since it's isolated to Chrome with latest update (and Opera, which doesn't have a wide usage). Even Chrome Canary doesn't show the problem.
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Bob Krause Yes, this is relatively new behavior that I've been fighting with since the last couple of days of last week.
- Bob
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Helen Chen Hello Bob,
Sorry for any inconvenience about the issue.
May I know your OS type and Browser type? Is it Windows OS + Chrome? Or is it other type? Want to confirm whether all the issues are happened in Windows OS + Chrome or not. Thanks.
Regards,
Helen
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Kraig McLaughlin I am using Windows 7 Home Premium, and I realize I am having this issue as well on Chrome. Haven't tried it on another browser, but isn't saving progress. Redone a part a few times before I googled "tinkercad won't save" and found this thread.
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Hamza Abogosh If anyone is having trouble saving a project they have been working on for a while and have no chance of saving, open a new tab and go onto Tinkercad and open a new design space, then copy paste the project onto the new design space. This worked for me and on the new design it saved as soon as i pasted it.
Regards Hamzah.
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Taylor_Kun Thank you Hamza that trick worked for me too to save my progress.
On Windows 7 Professional 64 bit using Chrome with an I7 Gen 2, 16 gig ram, two GTX 680 SLI.
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Naor Biton 266 Getting the same behavior. Stuck after 1-5 operations.
Ubuntu 14.04 + Chrome 51
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BartBooms Chezburger worked for me too
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Taylor_Kun I also found that if I select all and copy all the objects, I can refresh the page and when it loads an older version of that project will be there highlighted. Hit delete to remove the old model and when you paste all of the items will be there and it will immediately save, but once you make almost any change to the project it will get stuck in a never saving loop again. This way you won't have a ton of random projects in your profile and you can just keep updating the same one, I find that copy/refresh/paste technique helps if it is taking a very long time to download the model for 3D printing as well and makes sure your model is saved in case something happens also.
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Taylor_Kun The only problem to working like this is because it's not actually saving as you go if you shift something on accident there is no (CTRL +Z / Undo) to get you out of trouble =( so work slow.
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