Our students have been using Tinkercad since early spring. Recently several students are put into a 'login loop' and never actually make it in to their account. It seems to only be happening on Chromebooks so far. Tried resets and emptying caches with no luck. Please advise. Thanks!
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5 comments
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Guillermo Melantoni Hi Bill,
This post explains what to do. You'll need to white list cookies for some sites. https://blog.tinkercad.com/2014/12/02/fixing-tinkercad-sign-in-loop-cant-log-in/
Also please check any updates through our blog or social media, since you won't need to enable cookies after we deploy a new sign in experience. I can't commit to a release date yet, until the work is validated by QA.
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kbrawley My students can not login using their google accounts. For the past two days, we keep getting this error:
This site is using a Gigya testing application to connect you to Google.
Site owners should configure their own application before uploading to production.Suggestions?
Thank you,
Kate
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Christian This is a new issue introduced yesterday. We expect to have it resolved this evening. Sorry for the inconvenience in using the Google login option.
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A.D. Wheeler I am now having this issue. Was brought here in search of an answer. The above solution does not fix it. Help? I cannot get to my designs via G+ login.
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rob rob This is still happening to some of the students in one of our schools. Half of the class can access using Google social sign-on and the others get nothing when they click the link.
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