I created some designs and when I log in to edit them as soon as I make a change the change is undone. For example I delete a part and it reappears or I group two parts and the immediately separate. Can someone please tell me what is going on and how I can fix it? It's like having someone hit the undo button everytime I change anything. It is very frustrating. This happens no matter what browser I use.
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5 comments
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Christian Official comment We made a fix yesterday for this issue. If you have a design that showed this, there is a workaround.
1. Go to your Dashboard. (click the Tinkercad logo at the top left to go to your Dashboard).
2. For the design that is showing this behavior, click the gear to see a menu of options, then choose Duplicate.
3. Open the newly duplicated design to continue working.
4. (optional) Delete the old design from your Dashboard by clicking the gear, then Delete.
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Christian Are you able to log out, then back in again, then see if it is reproducible? Also, make sure to do this in Chrome.
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Luis Pedro Hi...!
Same issue here.
I tried on another project to see if there´s some kind of browser bug but seems ok, only in one project appears that bug. -
Luis Pedro @Christian Pramuk
Actually is always logging off, soon as I make (try to) changes...
I already tried with firefox, cleaned cookies, cache... Nothing...
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Luis Pedro @Christian Pramuk Thanks a lot for the fix. It really worked. I thought that I have to repeat my 20 hours of work. Thanks Again!
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