when i open my design, it will load forever so i press reload button. then i cant edit it at all!
3 comments
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Christian Official comment Do you have Kaspersky or other antivirus software installed? Or perhaps a Chrome add on that may be blocking the editor from loading? Many are reporting that Kaspersky is blocking the Tinkercad editor from loading.
The responsible Kaspersky component for this is the Web Anti-Virus and Network
Settings that can be found under Protection and Additional tab. You may need to allow www.tinkercad.com in this tab. -
gary blackwood I struggled with this for a long time and even removed kaspersky for a while and used AVG instead which worked fine.
But I went back to Kaspersky again and had the same problem, so I had another go at fixing and add the following to the trusted URLS under Advanced msettings for Web Anti-Virus.
http://www.tinkercad.com/*
https://www.tinkercad.com/*
http://tinkercad.com/*
https://tinkercad.com/*
https://colab.tinkercad.com/*
The colab one was the one that seemed to do the trick.make sure it is https protocol.
Good luck -
Logan smith hi i am hoping some one can help me it lets me enter a design but i ant put anything on the table