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Not working

Keerthana T

October 01, 2020 10:09

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tinker dashboard is opening but while opening circuits it keep on loading

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  Wayne Losey October 02, 2020 17:17 Official comment

  Do you have Kaspersky or other antivirus software installed? Or perhaps a Chrome add on that may be blocking the editor from loading? Many are reporting that Kaspersky is blocking the Tinkercad editor from loading.

   

  Disable Kaspersky blocking loading of designs:

  1. Open Kaspersky Internet Security console 
  2. Click on Gear Icon in bottom left corner 
  3. Click on "Additional" tab on left hand side 
  4. Click on "Network" link on right hand side 
  5. Scroll window down till you see "Manage Exclusions" 
  6. Add "www.tinkercad.com" to exclusion list

   

  https://tinkercad.zendesk.com/hc/en-us/articles/360039775593-My-design-is-not-loading-and-I-cannot-create-a-new-design-either-how-do-I-fix-it-